What if I have technical problems with the archived Web courses?
About the Electronic Newsletters
Q: Do I have to complete a course in one sitting? top
A: No. Once activities are released on the Internet, they will be available for credit on our Web site for one year. Participants may visit the site, and each activity, as often as they wish prior to, during, or after completing their post-test.
In addition, each activity will broadcast at least four times via satellite, so there will be additional opportunities to view the program over the satellite as well. For a complete schedule of broadcasts, please visit our 2007-2008 program calendar listing.
Q: By what organization(s) is Clinical Medicine Today: Putting Knowledge Into Practice sponsored? top
A: Clinical Medicine Today: Putting Knowledge Into Practice is provided by Med-IQ. Med-IQ is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing education for physicians.
Q: Is CME/CE offered for all healthcare professionals? top
A: For complete CME/CE information go to the Program Details section for any individual program.
Q: What will I receive to document the credit I have earned? top
A: If you view the activity via the satellite broadcast, you will have the option to complete and submit your post-test and evaluation form via mail, fax, or online. If you choose to mail or fax, a statement of credit or participation will be mailed to you within four-six weeks and will be available online. If you view the activity on the Web site and/or choose to complete the post-test online, an appropriate statement of credit or participation will be available for printing online. In the event that you misplace the statement of credit, you will be able to revisit the testing site, log on, and print duplicate copies of your statements. To receive credit, each participant must read the introductory CME material, view/listen to the entire program, and complete the post-test, attestation, and evaluation form.
Q: Can I print my certificate of credit online? top
A: Yes. You will be able to print original and duplicate statements of credit or participation online.
Q: How do I register to participate in Clinical Medicine Today: Putting Knowledge Into Practice? top
A: Go to the Registration section of the site for information.
GENERAL QUESTIONS
Q: What if my facility is not a TiP-TV subscriber? top
A: Each program in the series will also be available online. Visit our 2007-2008 program calendar listing to see all courses still available. Courses will be archived online the day of each TiP-TV broadcast and will be available online for one year.
Q: Can I view the programs online if I have already viewed them via satellite? top
A: Yes, while you will not be able to get CME/CE credit for the same program twice, you are encouraged to take advantage of the archived Web courses.
Q: Is there a cost to participate in this series? top
A: No. These programs, and the CE/CME credits are being provided free of charge through an educational grant from sanofi-aventis U.S.
Q: When I click on a link to take a Web Course or download CE materials, the item fails to load. What's the problem? top
A: It could be that you have software loaded on your computer to prevent "pop-up" windows. You have probably loaded this software to prevent advertisements from opening new windows in your browser. However, this software may also prevent you from accessing courses and materials on the Clinical Medicine Today Web site. Try disabling the software and click on the link again.
ABOUT THE SATELLITE BROADCASTS
Q: How far in advance should I tune in to the satellite broadcast to test whether I am receiving the signal? top
A: The TiP-TV signal airs 24 x 7 so subscribers can test their equipment at anytime. We recommend that you tune in to the TiP-TV channel approximately 30 minutes prior to the start of the program to verify a quality audio and video signal. If you are experiencing technical difficulties, call the TiP-TV Technical Help Desk at: (800) 736-4367.
Q: What do I do if we lose the satellite signal, have trouble receiving the signal, or have other technical difficulties?top
A: TiP-TV Subscriber facilities should call the TiP-TV Technical Help Desk at (800) 736-4367.
Q: What if a schedule conflict prevents me from viewing a particular broadcast? top
A: Each broadcast will air 4 times and the program schedule is being made available well in advance to assist viewers in planning their schedules. If you miss all four airings of a particular broadcast, or wish to review a broadcast after the last air date, you may view our 2007-2008 program calendar listing to participate in the course. Courses will be archived online for one year starting on the first TiP-TV airdate.
ABOUT THE WEB COURSES
Q: How do I receive CME/CE application materials for the Web courses? top
A: Upon completion of the Web course for each program, participants will be able to complete evaluation and post tests online.
Q: What if I have technical problems with the Web courses? top
A: Within each course, you can click the "Customer Support" link to receive technical support 24 hours a day.
ABOUT THE ELECTRONIC NEWSLETTER
Q: How can I receive the newsletter? top
A: Register for the series and receive newsletter information via email.